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Estimated Shipping Times
• All orders are generally shipped the same day they are ordered, provided there is a stock of all products. Most items ship from Michigan, but patterns and heat presses currently ship from Pennsylvania. Pattern vinyl and heat presses cannot be expedited.
• All orders processed during non-business hours will be pulled and shipped the next business day following. UPS orders do NOT travel on the weekends. Saturday and Sunday are not business days in terms of shipping. However, USPS does have the capability to deliver on Saturdays.
• Orders are shipped via USPS or UPS as selected during the checkout process. UPS Ground orders are delivered through SurePost, so they will ultimately be delivered by USPS as well.
Standard shipping options are USPS Priority Mail or UPS Ground, both of which are $5.95 - free on all orders over $75!
You can also choose expedited shipping for UPS 2nd Day Air, which costs $15.95. Saturday and Sunday are not counted as part of the 2 business days these packages will take to reach you. This option is free on orders over $125!
Orders going outside the continental US can only be shipped USPS Priority.
We want you to love everything in your order! If you are not completely satisfied with your purchase, we will accept your return and either make an exchange or issue you a refund within 30 days of the original purchase.
If you would like to return or exchange part of your order, please just send an e-mail with your number and request to firstname.lastname@example.org