We proudly ship to all our Armed Forces Bases around the world, but unfortunately only within the US otherwise. Happy Crafters Canada can help out our Canadian crafters! Check them out at HappyCrafters.CA
All orders are generally shipped the same day they are placed, providing the merchandise is in stock. All orders processed during non-business hours will be shipped the next business day. We ship via USPS, UPS SurePost, or UPS 2nd Day Air. Order cutoff times vary per carrier, which can be chosen at checkout.
We accept all major credit card brands as well as PayPal. We also accept cash in store.
We want you to love everything in your order! If you are not completely satisfied with your purchase, we will accept your return and either make an exchange or issue you a refund within 30 days of the original purchase. If you would like to return or exchange part of your order, please just send an e-mail with your number and request to firstname.lastname@example.org
Once an order has been processed we are not able to edit that order. You can return the item you wish to exchange and create a new order for the item you would like to replace it with! Contact email@example.com with your order number if you need further assistance.
Upon receipt and inspection of your return, we will process a refund for the returned product(s) or ship a replacement product. You should see your refund within 24 hours if you used Paypal and 72 hours if you used a credit card.
Unfortunately, at this time we do not have a way to combine reward points. Please email us at firstname.lastname@example.org for a resolution.
Typically, you will receive your discount code via email within a few minutes. If you do not receive this after a half hour, feel free to email email@example.com so we can get that info for you!
Some of our products ship from a separate warehouse, such as the patterned vinyl. Feel free to e-mail us at Hello@HappyCrafters.com
for more information!
Yes! Our vinyl, both htv and adhesive can be cut with any vinyl cutter on the market. Whether you're using a Silhouette, Cricut, or a wide-format cutter, our vinyl will work.
ALL of our Heat Transfer/Iron-On Vinyl is CPSIA certified. If you need a copy of the certificate, feel free to email firstname.lastname@example.org
At this time, none of the adhesive vinyl (including Oracal products) is CPSIA certified.
If you are working with adhesive vinyl, you will want to hand wash those items. You can wash using any standard dish liquid. If you are working with htv, we recommend washing your shirts inside out, with cold water, and drying on low.
Make sure to thoroughly clean the surface before applying. Apply the decal with a little more pressure and squeegee from all directions. Also, try peeling the transfer tape by folding it back on itself and pulling the tape off while pushing down on the decal.
You can remove adhesive vinyl with either a razor blade or by using a squeegee and some elbow grease. You may have to use something like Goo Be Gone to remove the leftover adhesive. To remove htv, try finding acetone and applying it to the back of the shirt and design. You can also try reheating the vinyl and use tweezers to pull the design off. Then, reheat to burn off any leftover adhesive.